If you cannot Sign In into the C.A.T Manger Online Mobile app there are a few steps you should take to troubleshoot the issue.

Please ensure to have followed this guide before contacting customer support.

The table below outline possible failures login problem:

Error Message	Cause
	Problem with your Sign In details (username or password) or with your device’s date and time
	Not authorised to use the C.A.T Manager app or Locked account
	Cannot connect the C.A.T Manager Online server