Email us with your issue, question or suggestion and we'll look into it while you focus on what matters.
We are here to help. Please give us as much information as you can by entering a detailed explanation of the issue you are experiencing and by filling the support form. You can attach drawings, pictures or documents if you want. Do not forget to enter a valid e-mail and phone number so that we can reach you
So you have an idea about a new product or new functionalities. Please give us as much information as possible and do not forget to enter your contact details. You can attach drawings, pictures or documents if you want.
Hello, thanks for contacting Radiodetection. Please tell us more about your requirements and what product you are interested to. A member of our sales team or our authorised distributors network will be in contact soon
Select the product you need help with
Welcome to the Radiodetection User Portal
By using one of the forms below you will create tickets which will be tracked by QA, Sales, Product Management and front line customer supports.
Please enter as many details you can when filling the forms. You can attach photos or other documents.
Use this form to describe Quality issues not reported by a user. If you can add photos or a detailed description
Use this form to report customer feedback (complaints or compliments) you have received via phone or in discussion with the customer or sales personnel.
For customer complaints received by e-mail please forward the e-mail to firstname.lastname@example.org
Take your time to fill this form.
Explain the idea or suggestions as clearly as possible. If required attach photos or drawings
Enter any market news
Use this form to make a new Change Request. Attach any files (documents, photos, etc) at the bottom of this form. You will receive an e-mail confirmation with the Change Request Ticket number
Use this form only to report Raymond specific issues or actions
Fill this form to make change requests for new or existing sales parts. Please ensure to be authorised to use this form. Unauthorised requests will be ignored.
Write to us if you have any problem or question about our Precision Locator and Transmitter range.
Have you consulted the RD8200, RD7200, TX Transmitter Range, RD8100 RF Marker , RD7100 RF Marker, RD8100 or RD7100, sections of our Knowledge base?
Problems or question about your C.A.T4 locator or Genny4.
Write to us if you have any question about our PCMx range.
Have you consulted the PCMx section of our Knowledge base?
Write to us if you have any problem or question about our Mobile Apps
Have you consulted the C.A.T Manager Online - Mobile or the RD Map sections of our Knowledge base?
Select this if you have any question or problem with our C.A.T Manager online system.
Write to us if you have any problem or question about our range of PC applications.
Select this for all other products