Not authorised to use the app

Avatar Alberto Iaccarino
Updated : Created :
In this article

 

Error Message Cause
 

Account locked

or

Not authorised to use the C.A.T Manager app by the company administrator 

 

 

Not authorised to use the C.A.T Manager app

 

If you have been shown the above message, you have locked the account, by attempting to Sign In with the wrong details for more than 5 times, or you are not authorised to use this app.

Contact your company administrator or supervisor to rectify this if you believe that there has been a mistake.

If your username is your e-mail address you can also reset your password by following the Forgot password link.