Is the PointMan application free?
The app is free for 15 days as a trial. After that, you will need to purchase an annual subscription of PointMan Plus. Please contact you Radiodetection representative to obtain pricing in your local currency. The PointMan subscription can be purchased through Radiodetection.
How do I activate my PointMan license?
For instructions on setting up your PointMan license, please click here.
How do I renew my PointMan subscription?
You can renew your PointMan subscription by placing an order with Radiodetection for an annual license, quoting part number 10/POINTMAN. Radiodetection will provide you with an activation code, which you will need to enter through the payment process on the PointMan website: https://pointman.com/pricing/.
You data will be retained in your account.
I'm having issues with the PointMan app, where can I get support?
If you run into any issues, please do not hesitate to reach out to the PointMan Support team. They are available from 8:30am to 4:30pm US MST time zone (GMT-7) Monday through Friday.
Email: support@prostarcorp.com
Phone Number: +1 970-683-5530
In addition, there is an extensive Help page.
I understand that PointMan now works on both Android and IOS?
Pointman – iOS and Android versions are available. If you have downloaded the iOS version and subscribed on that platform, you cannot use the same login credentials on an Android device/app version (and vice versa).