Troubleshooting

Follow Avatar Anthony Caplin
Updated : Created :
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Successful wireless communication depends on a number of factors including battery life, electromagnetic interference, device memory and physical obstructions.
Ensure that the MRX(G) Marker locator, transmitter and any other wireless device is sufficiently charged for wireless communication. Note that many device’s will suspend wireless connections when their battery capacity drops below a threshold percentage. Consult your device’s documentation for more information.
Excessive electromagnetic interference can limit the range of wireless communication and / or corrupt data.
Your mobile device may have insufficient memory to maintain a wireless link, particularly if the connection is sustained over an hour or longer. Make sure you quit applications on your mobile device using the method described in your device’s documentation.
Although iLOC can successfully function at distances up to 450m (1400ft) in direct line of sight, your mobile device and the MRX(G) Marker locator must be within 10m (30ft) to maintain a wireless connection.

Resetting connections

If you experience problems with the MRX(G) Marker locator wireless Bluetooth technology features, Radiodetection recommends resetting the connection and then pairing your device again.

To reset the wireless connections:

  1. Press the key to enter the menu.
  2. Scroll to the SMLOG menu using the  or  keys.
  3. Press the  key to enter the SMLOG menu.
  4. Scroll up or down to the RESET menu.
  5. Press the  key and the locator will purge all current connections.
  6. Re-pair your devices. As described in the article: Pairing to an Android Device

Bluetooth error codes

If an error occurs when attempting to perform any Bluetooth command using the locator to the transmitter or the locator to a paired device, the LCD will display a code to help you resolve the problem on the locator.

The codes are as follows:

BT code Description
BT001 Bluetooth not configured for this unit.
BT002 Internal Bluetooth error.
BT003 Locator not paired with transmitter.
BT004 Locator not paired with PC / external compatible device.
BT005 Paired but connection attempt failed. Power cycling may be required.
BT006 Corrupt response received from transmitter.
BT007 Indeterminate response received from transmitter.
BT008 No response received from transmitter.
BT009 Corrupt response received from PDA.
BT010 Transmission to paired device failure.
BT012 No response received from PDA or PC/Phone.
BT014 Paired but connection attempt failed with PC or PDA. Retry or power cycling may be required.
TX??? Transmitter unable to change to the requested frequency – check that the transmitter model is set correctly.