Pairing with Meta Headset - Headset status indicator LED is red on the Sim laptop application and will not pair
Likely cause: Wi-Fi disabled, not paired or UTTO app not launched in headset.
Troubleshooting Steps: Ensure Wi-Fi active on laptop, select same Wi-Fi network in Meta headset settings area. If fails restart both laptop app and headset.
Notes / Prevention: Use same Wi-Fi network on Meta headset and laptop.
Wi-Fi Blocked - Cannot pair headset with laptop, even though they are on the same Wi-Fi network
Likely cause: Corporate Wi-Fi has been selected blocking devices.
Troubleshooting Steps: Turn off Windows Firewall and use supplied Wi-Fi router.
Notes / Prevention: Disable firewalls and use local Wi-Fi Router.