Device Pairing

Follow Avatar Anthony Caplin
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Locate receiver status indicator is red - Locate Receiver status indicator on Sim laptop is Red and cannot pair. 

Likely cause: Bluetooth network mismatch or device more than 50ft away.

Troubleshooting Steps: Ensure Locate Sim application is running, locate receiver close by and then restart the RD8200 receiver.

Notes / Prevention: Start Locate Sim app and headset first, then power on RD8200.
 

Controller Pairing - Hand controllers not detected.

Likely cause: Battery low. 

Troubleshooting Steps: Recharge controller then power off the Headset and recalibrate the Room and RD8200 receiver.

Notes / Prevention: Controllers should last 5 to 6 hours.