General FAQs

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How do I register my Radiodetection Product for the Extended Warranty?

Methods of registering your Radiodetection products for the Extended Warranty

There are 2 ways in which to register your Radiodetection products for the extended warranty.

 

1) Radiodetection Online Portal

Visit https://portal.radiodetection.com/ to create your portal Guest account, next create a company account* and use the Product page to register your locator or transmitter.

 

'How to create a guest account' video:

https://support.radiodetection.com/hc/en-gb/articles/115004989543-Create-a-Guest-Account

'How to create a company account' video:

https://support.radiodetection.com/hc/en-gb/articles/115004997366-Create-a-Company-Account-upgrade-from-a-Guest-account-

'Managing your Radiodetection products' article.

https://support.radiodetection.com/hc/en-gb/articles/115001610452-Managing-your-Radiodetection-products

'Registering your gCAT4 via the CAT Manager mobile app' article. (If applicable)

https://support.radiodetection.com/hc/en-gb/articles/115001690391-Registering-your-gC-A-T4

* A valid e-mail address and mobile number are required.

**Languages: Currently Available: English. 

 

Eligible products for Online Portal registration.

  • C.A.T4 and Genny4 product range
  • RD7200 and RD8200 Product range
  • RD7100 and RD8100 Locator and Marker locator range.
  • TX product Range
  • PCMx Locator

 

Alternatively,

 

2a) RD Manager™ Online is the Windows® PC software package for Radiodetection’s Precision RD8200™ and RD7200™ locator ranges

RD Manager Online is compatible with Microsoft Windows 10.
*Administrator privileges are required to install RD Manager Online.


Eligible Products for RD Manager Online registration

  • RD8200 Precision Locator Range
  • RD7200 Precision Locator Range

Software Download page: https://www.radiodetection.com/en-gb/resources/software-downloads/rd-manager-online

Once installed, create an account within the application by selecting ‘Sign In’ at the top left of the screen.

mceclip0.png

And then select: Sign Up Here.

mceclip0.png

Followed by registering your products as the illustration below. Account screen/Extended Warranty tab/Register.

mceclip1.png

 

Enter the serial number of unit then click on the Register button. Your product will then appear in the Extended Warranty list window.

mceclip2.png

 

Registration is then complete.

 

To select a preferred language option, go to Tool icon/Options/Select Current Language

 

**Languages: Currently Available: English, French, Chinese, German, Russian and Spanish.

Further information on RD Manager™ Online accounts: https://support.radiodetection.com/hc/en-gb/articles/4407101423249-RD-Manager-Online-Accounts

 

 

2b) RD Manager™ Windows Application (Compatible with all versions of Windows***)

*Administrator privileges are required to install RD Manager

***Windows XP onward

 

Eligible Products for RD Manager registration

  • RD7000+M and RD8000M product range
  • RD7100 and RD8100 Locator and Marker locator range.

 

Software Download page: https://www.radiodetection.com/en/resources/software-downloads/rd-manager

Once installed, create an account within the application by selecting ‘Sign In’ at the top left of the screen.

Sign in option

And then select: Sign Up Here.

Sign up here option

Followed by registering your products as the illustration below. Account screen/Extended Warranty tab/Register.

Register products option

 

Register

Enter the serial number of unit then click on the Register button. Your product will then appear in the Extended Warranty list window.

 

Extended Warranty list

Registration is then complete.

 

To select a preferred language option, go to Tool icon/Options/Select Current Language

Select Language option

**Languages: Currently Available: English, French & Spanish.

Further information on RD Manager™ accounts: https://support.radiodetection.com/hc/en-gb/articles/360001128943-RD-Manager-Accounts