Warranty and extended warranty
RD8200 locators and transmitters are covered by a 1 year warranty as standard.
Customers can extend the warranty period to a total of 3 years by registering their products (locators and transmitters) within 3 months from purchase.
To register your product on the Radiodetection Online Portal:
Visit https://portal.radiodetection.com to create your portal account* and use the Product page to register your locator or transmitter.
Visit Managing-your-Radiodetection-products for instructions on how to create a portal account or register your product.
* A valid email address and mobile number are required.
Alternatively,
You can register your product using RD Manager Online for Windows:
The extended warranty screen, allows you to register your Precision Locators and TX transmitters to extend your warranty to a total of 3 years.
How to download and install RD Manager Online:
Installing-RD-Manager-Online
To see this screen you need to Sign In into your account.
How to set up an RD Manager Online account : RD-Manager-Online-Accounts
Available commands:
Register: Register your products.
Delete: Allows you to delete registered products (in case you made a mistake).
About Extended Warranty: Provides access to our warranty terms and conditions.
Registering your products
You can extend the warranty period to a total of 3 years by registering your product within 3 months of purchase.
To register your product you need to locate the serial number of your products:
- For a locator this can be found on the label next to the battery compartment.
- For a transmitter this can be found inside the battery cavity.
Follow these steps:
- Press Register
- Select your purchased date (as shown by your invoice).
- Enter the serial number, commencing with 10/
NOTE: If you have a locator connected, its serial number will automatically appear in the box
- Press Register to complete the registration or Close to exit
NOTE: Products registered using the Radiodetection Online Portal (https://portal.radiodetection.com) are not visible in the RD Manager Online Extended warrant list. This is normal